TechSmartLuis Privacy Policy

Effective Date: January 4, 2025

At TechSmartLuis, we are committed to protecting your privacy and ensuring that your personal information is used responsibly. This Privacy Policy explains how we collect, use, and protect your personal data when you visit our website https://techsmartluis.com or make a purchase from us. By using our website and services, you consent to the practices described in this policy.

Please take a moment to read our Privacy Policy carefully to understand how we handle your information.

1. Information We Collect

We collect two types of information: personal information and non-personal information.

1.1 Personal Information

Personal information is any data that can be used to identify an individual. When you make a purchase, register an account, or interact with our website, we may collect the following types of personal information:

  • Contact Information: Name, email address, phone number, billing and shipping addresses.
  • Payment Information: Credit card or other payment method details. (Note: We use third-party payment processors to handle your payments, and we do not store your full credit card number.)
  • Account Information: Username, password, and any other details you provide when creating an account or subscribing to our newsletter.

1.2 Non-Personal Information

Non-personal information is data that cannot be used to directly identify an individual. This information helps us understand how visitors use our website. It may include:

  • Device Information: Type of device, operating system, browser type, IP address.
  • Usage Data: Information on how you interact with our website, including pages viewed, time spent on the site, and click patterns.
  • Cookies: We use cookies to enhance your browsing experience. Cookies are small files stored on your device that help us analyze web traffic and personalize content.

2. How We Use Your Information

We use the information we collect for a variety of purposes, including:

  • Order Processing: To fulfill orders, process payments, and deliver products to you.
  • Customer Support: To respond to your inquiries, provide customer service, and resolve any issues related to your orders.
  • Marketing and Communications: To send promotional emails, updates about products, sales, and special offers. You can opt out of marketing communications at any time by following the unsubscribe instructions in our emails or by contacting us directly.
  • Improving Our Website and Services: To analyze user behavior, improve website functionality, and enhance the user experience.
  • Legal Compliance: To comply with applicable laws, regulations, and legal obligations.

3. Sharing Your Information

We respect your privacy and do not sell, rent, or trade your personal information to third parties. However, we may share your data in the following situations:

  • Service Providers: We work with third-party companies that help us process payments, fulfill orders, deliver products, and assist in marketing. These providers have access to your personal information only to perform specific tasks on our behalf and are obligated not to disclose or use it for any other purposes.
  • Legal Requirements: We may disclose your information if required by law, such as in response to a court order or government inquiry.
  • Business Transfers: In the event that TechSmartLuis undergoes a merger, acquisition, or sale of assets, your personal information may be transferred as part of that transaction.

4. Security of Your Information

We take the security of your personal information seriously. We implement industry-standard security measures to protect your data from unauthorized access, alteration, disclosure, or destruction. These measures include encryption, firewalls, and secure sockets layer (SSL) technology for transmitting sensitive data.

However, please note that no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.

5. Your Rights and Choices

You have the following rights regarding your personal data:

  • Access: You can request a copy of the personal information we hold about you. Please contact us at info@techsmartluis.com to request this information.
  • Correction: You can update or correct your personal information by logging into your account or contacting us directly.
  • Deletion: You can request the deletion of your personal data, subject to any legal obligations we may have to retain it.
  • Opt-Out of Marketing: You can opt out of receiving promotional emails by following the unsubscribe instructions in the email or by contacting us directly.
  • Cookie Preferences: You can manage your cookie preferences through your web browser settings. Please note that disabling cookies may affect certain features of our website.

6. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience. These technologies allow us to:

  • Analyze Website Traffic: We use analytics tools to understand how visitors use our website and to improve our services.
  • Personalize Content: We may use cookies to remember your preferences and tailor the content displayed to you.
  • Ad Targeting: We may work with third-party advertisers who use cookies to serve relevant ads based on your interests.

You can control cookies through your browser settings. For more information about cookies and how to manage them, please refer to our Cookie Policy.

7. Children’s Privacy

TechSmartLuis does not knowingly collect or solicit personal information from children under the age of 13. If we learn that we have collected personal information from a child under 13 without verification of parental consent, we will take steps to delete that information.

If you are a parent or guardian and believe your child has provided us with personal information, please contact us at info@techsmartluis.com, and we will delete the information.

8. Third-Party Links

Our website may contain links to third-party websites or services that are not operated by us. We are not responsible for the content, privacy practices, or security of these external sites. We encourage you to read the privacy policies of any third-party websites you visit.

9. International Data Transfers

If you are accessing our website from outside the United States, please be aware that your data may be transferred to, stored, and processed in the United States. By using our services, you consent to the transfer of your personal information to the United States and understand that the data protection laws in the United States may differ from those in your country.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at: